Frequently Asked Questions
Effective October 1, 2019, Hardin Sanitation will be serving the residents and commercial customers in the unincorporated Ada County, Idaho.
Hardin Sanitation office hours are Monday - Friday from 8:00am to 5:00pm.
FAQ - Residential
Q: Who do I contact for billing questions?
A: Ada County Billing Services handles billing and account maintenance. Weekly residential trash removal and bi-weekly recycling collection is advance billed every three months. For questions visit Ada County Billing Services website or call 208-577-4710.
Q: What if I have extra trash, bulky items or need a special pickup?
A: Please contact our office to schedule for extra trash, bulk items, or special pickup. Additional fees may apply.
Q: What is considered Household Hazardous Waste (HHW) and where can I learn more about it?
A: Visit the Idaho Dept of Environmental Quality website regarding Household Hazardous Waste.
Q: Where can I learn more about Electronic Waste or e-waste?
A: Visit the Idaho Dept of Environmental Quality website regarding electronic waste.
FAQ - Commercial
Q: What if I have extra trash, bulky items or need a special pickup?
A Please contact our office to schedule for extra trash, bulk items, or special pickup. Additional fees may apply.
Q: Who do I contact for commercial billing questions?
A: Ada County Billing Services handles billing and account maintenance. Commercial dumpster accounts are billed monthly. For questions visit Ada County Billing Services website or call 208-577-4710.
Q: What are your office hours?
A: Office Hours are: Monday-Friday: 8:00am – 5:00pm
FAQ - Roll-Off
Q: What debris is considered construction waste?
A: Woods, vegetation, wall & floor coverings, plaster, metal scraps, furniture, wiring, etc
Q: What size roll-off can I have for my roofing job?
A: 20 yard roll-offs are provided for asphalt roofing as well as concrete & dirt jobs.
Q: Can I set the roll-off in the street in front of my house?
A: Many of our service areas require permits; please inquire by phone for your area.
Q: Who do I contact for billing questions?
A: Ada County Billing Services handles billing and account maintenance. To learn more visit the Ada County Billing Services website or call 208-577-4710.